Contract
The parties to this contract for a short-term holiday rental will be between the Owners of Bluebell Cottage (referred to as ‘Bluebell Cottage’ or ‘us’ or ‘we’, or ‘our’) and the person making the booking (referred to as ‘you’ or ‘your’), being 18 years of age or over and who shall assume responsibility for all party members and visitors. UK law will govern the contract. The contract only comes into operation when we have received, processed and acknowledged a one-third deposit of the total amount of the rental cost or the full amount of the rental cost if the booking is within 8 weeks of your start date.
We have the absolute right to refuse any bookings. In this case, monies received will be promptly returned to you. We reserve the right to cancel or alter arrangements made for you, whether before or during the relevant visit (a) Where any error has arisen regarding availability, (b) in any circumstance that arises from or is attributable to acts, events, omissions or accidents beyond our control or (c) where in our reasonable opinion, it is necessary to perform or complete essential remedial or refurbishment works.
The balance of the rental cost must be received by us no later than eight weeks before the arrival date.
If you book less than eight weeks before the arrival date, payment of the total cost including the deposit shall be due immediately.
Cancellation by you
Your deposit is non-refundable.
If you cancel more than 8 weeks before arrival we will endeavour to re-let the property and if we achieve another booking, we will reimburse you all or part of your deposit. If, entirely at our discretion, we lower the price in order to achieve a replacement booking, you will receive a reduced refund.
If you cancel 8 weeks or less before arrival, the full amount will be due, however, if we are able to re-let the cottage, you will only be liable for any shortfall in the letting price achieved by us. If we are unable to re-let the property, the full amount of the balance will be due.
If you have already paid your balance and then have to cancel within the eight-week period and up to two weeks before the start of your holiday, we will reimburse you part of that balance paid, providing we can re-let the cottage at the original price. If, entirely at our own discretion, we lower the price in order to achieve a booking, we will reimburse you the difference. Any reductions in price to achieve a booking and any refunds are entirely at our discretion. If a replacement booking is not achieved within a two-week period before your start date, no refund of your deposit or balance will be made.
Cancellations must be made or confirmed in writing.
It is strongly recommended that you take out travel insurance which provides for cancellation cover and also covers your liability to pay for any accidental damage to the property caused by you or your party during your stay.
Cancellation by us
If for any reason we have to cancel your booking in advance due to circumstances beyond our control we will at our sole discretion seek to offer you alternative dates, or we will refund the full amount of the booking. If we have to terminate your holiday early during your stay for any reason you will be credited/refunded part of the booking fee value based on the time remaining of the booking. This will be the full extent of our liability. No additional compensation, expenses or costs will be payable.
Our Liability
As far as the law allows, Bluebell Cottage, its employees and representatives shall not be liable to you or your party for loss, damage or injury to you or any of your party or your/their property or vehicles as a consequence of this agreement or the occupancy following thereon.
You indemnify Bluebell Cottage against loss, damage or injury sustained to the property or any persons as a result of any breach of these conditions or arising from the fault of you or any member of your party.
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WiFi
Wi-Fi is provided for your reasonable use. You agree to reasonable and lawful usage of this service.
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Accuracy Of Details
The website and online presence are as accurate as possible but cannot be warranted, nor do the descriptions form any contract. Whilst every effort is made to ensure accuracy of property prices descriptions and images, the facilities and services may alter. We reserve the right to alter or improve any of the subjects without notice.
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Terms Of Use
You may access the property from 16:00 on the day of arrival.
Please note that departure is by 09:45 on your final day.
You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.
On departure, you are requested to leave the accommodation in a clean and tidy condition.
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Number Of Persons Using The Property
Under no circumstances may more than the maximum number of persons stated on your booking form, in the brochure and on the website occupy the property, unless by prior arrangement with us. We reserve the right to refuse admittance if this condition is not observed.
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Care Of The Property
You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning.
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Smoking is not allowed in the property.
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Damages & Breakages
It is a condition of booking to leave the farmhouse clean and tidy and to be responsible for any breakages, damages or losses incurred.
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Right Of Entry
We shall be allowed reasonable right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance with prior agreement with you, except in the case of an emergency.
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Data Privacy Statement
We treat any data collected during the course of making bookings or dealing with enquiries in absolute confidence. Your data will never be passed to anyone without your permission.
Many guests have discovered that staying at a Premier Cottage property is a very special experience because Premier Cottages is a unique marketing collective of the best four and five star cottages in the UK, with owners who take a great pride in offering the very best holiday accommodation combined with a genuine desire to provide the best service for their guests.
As a member of Premier Cottages, we would like to supply Premier Cottages Ltd with your name, postal and email address so you may be sent a Premier Cottages brochure each year through the post and sent emails from time to time with special offers etc. If at any time you prefer not to receive this information, all you need do is contact us – alexandra@goodiesfarmhouse.com – and we will arrange for you to be removed from the mailing list.
